Updated 1.09 Driver Instructions

Please carefully read through these instructions before installing this driver. 

Driver files and installation paths: 

oemsetup.inf:

Install file for Windows NT 4.0

\WINNT\INF 

Wave8pnp.inf:

Install file for Windows 2000

\WINNT\INF 

wave824.dll

\WINNT\system32 

wave824.sys

\WINNT\system32\drivers 

Wave824.exe

\WINNT\system32 

Wave824.hlp

\WINNT\system32 

Wave824.cpl

\WINNT\system32 

Start Up:

Please read these notes completely before installing the Wave/824 and the NT driver! We highly recommend that you take typical setup precautions before installing the driver and using it: 

*Make an Emergency Repair Disk

- In Windows NT 4.0, go to the 'Start Menu' -> 'Run' -> rdisk.exe
 -In Windows 2000, go to the 'Start Menu' -> 'Run' -> ntbackup.exe

*Copy the Wave/824 driver files to a floppy disk.

*Have a bootable DOS floppy disk before installing these drivers. If for some reason Windows will not start once the drivers have been installed, then you will want to boot from this disk into DOS and manually delete the driver files. You might need a Windows 95 or 98 workstation to make a bootable DOS disk if you do not already have one.  

NOTE: If your system drive (C) has been formatted with the NTFS filing system, then a bootable DOS disk will NOT be able to see your hard drive in Windows NT 4.0.  In Windows 2000, you can press the F8 key upon the Windows 2000 startup and enter in 'Safe Mode with Command Prompt'.

NT 4.0 Driver Installation:  

The Plug and Play process in NT 4.0 is different than Windows 98/95/2000.  The card will not be found on startup, so don't be alarmed.  Please read all instructions carefully before you begin! 

1) Boot Windows NT 

2) Click on Start, then Settings, Control Panel.  In the Control Panel, double click on the Multimedia icon. 

3) In the Multimedia window, click on the Devices tab.  Now click the Add button. 

4) A new window will be displayed, asking you to select a driver.  Choose the first option "Unlisted driver or driver provided by hardware manufacturer."

 5) Another window will then appear, asking you for a path to the drivers.  Type in the path to the drivers file:  For example, if you saved the files to a diskette, then type in:  A:\  [enter] 

6) Another window will come up, listing the device ‘Gadget Labs Wave/824 Audio PCI’.  Click on OK.  NT will now copy the driver files to its system folder 

7) NT will ask you to reboot, click yes to reboot.

Windows 2000 Driver Pre-Installation Instructions

1) For some reason Windows 2000 does not think that the Wave PRO is a plug and play device (which it is) even though Windows should detect it if it is installed. To work around this quirk, you will need to make a change within your system's BIOS. Holding down the Delete (DEL) key upon startup usually will bring up your BIOS setup. You may need to refer to your motherboard or computer manual for further instructions if you are not familiar with the BIOS. Once in your BIOS, go to your ‘PnP/PCI’ Setup, and set ‘Plug and Play OS Installed’ to NO.

2) Due to how Windows 2000 addresses a specific Windows NT 4.0-compatible driver callback that our driver uses, this driver will only load on PC's configured as 'Standard PC' in Windows 2000. The only thing that should change when doing this on a single processor PC is how the power management works and how the IRQs are initially assigned.

When configured as 'Standard PC' in a dual processor computer, you will only be utilizing a single processor. This is why this driver does not support dual processor PC's under 2000, but does under Windows NT 4.0. The upcoming WDM driver should not have this limitation.

To change your compute type to 'Standard PC', you will need to go to:

-the Windows 'Start' menu-> 'Settings'-> 'Control Panel', and then double-click 'System' button.

-click the 'Hardware' tab, and then click the 'Device Manager' tab.

-open up the device listing 'Computer', and double-click on the device icon.

-click the 'Driver' tab, and choose 'Update Driver'.

-click the 'next' button to start the upgrade wizard.

-click the radio button 'show all hardware of this device class' and select 'Standard PC'.

-click next.

-the hardware wizard should now complete and ask you to reboot.

-next time Windows loads, your PC should be configured as 'Standard PC'.

Note: When changing your device type, Windows might re-detect some or all of your hardware and reinstall it. Before changing your computer type to Standard PC we strongly recommend having all of your necessary driver files and an emergency repair disk (see above) available. 

Windows 2000 Driver Installation:

If Windows 2000 Plug and Play finds the Wave/824, then follow these instructions; otherwise proceed to the troubleshooting section below: 

Note: Depending on your computer type, these instructions might vary. 

1) Once the card has been installed in your PC you should see the 'Found New Hardware Wizard pop up. Click 'Next' to continue. 

2) When it asks you 'What do you want the hardware wizard to do?', choose 'Display a list of the known drivers for this device so that I can choose a specific driver', and click 'Next'. 

3) Select 'Sound, video and game controllers' for the 'Hardware type, and click 'Next'. 

4) Click on the 'Have Disk' button and insert your Wave/824 drivers into the floppy disk drive.

 5) Setup will now ask you where to copy the manufacture's files. Choose A:\ and then click 'OK'. 

6) Windows should now list 'Gadget Labs Wave/8 Plug and Play' under 'Models'. Go ahead and highlight 'Gadget Labs Wave/824 Plug and Play', and then click 'Next'. 

7) An 'Update Driver Warning dialogue might pop up. Go ahead and ignore this and click 'Yes' to continue if this is to happen.

8) The wizard should now be ready to install the Gadget Labs Wave/8 Plug and Play.  

9) Click next, and Windows should begin copying the driver files to the hard disk. 

10) A 'Digital Signature Not Found' dialog should appear. Ignore this by clicking 'Yes' to continue the installation. 

11) A dialog box called 'Wave/824 Config' might pop up saying 'No configs for device'. Click 'OK' to ignore this. This is normal. 

12) The Wave/824 Configuration should now appear showing your resources. The memory address and I/O range resources might be crossed out with a red cross. This is normal, so click the 'OK' button to continue. 

13) A 'Creating a Forced Configuration' dialog box might appear. Click 'Yes' to continue. You might see an error message at the end of the Wizard stating that 'An error occurred during the installation of the device. The parameter is incorrect.' Ignore this message and click finish to complete the installation. 

14) After Windows has copied the driver files, right-click on your 'My Computer' icon, and scroll down to 'Properties'. 

15) Click on the 'Hardware' tab, and then on the 'Device Manager' tab. 

16) Open up the device listing 'Sound, video and game controllers' by clicking the '+' sign. 

17) Gadget Labs Wave/8 Plug and Play should now be listed.

18) Double click this icon to bring up the properties. 

19) Under the 'General' tab, Windows should report that 'This device is working properly' under 'Device Status' if the drivers have been properly loaded

20) Click on the 'Resources' tab. 

21) The memory address and I/O range resources should be crossed out with a red cross with the exception of the assigned IRQ.

22) If possible, check the box 'Use Automatic Resources', and click the 'OK button.

23) If you were able to check this button, then Windows will ask you to restart the computer. Go ahead and let Windows restart by clicking 'Yes'.

24) Upon the next startup, go back to device manager to verify that the card is working properly. 

25) Find the driver file Startup.reg and double-click it to load it. This will update the system to load the Wave/824 Control Panel upon each Windows startup.

Removing the Wave/824 NT driver in Windows NT 4.0:

Follow these steps to remove the Wave/824 driver if you choose to uninstall.   

NOTE:  These steps delete files from the main Windows NT folder (directory).  For this example, the directory is named 'WINNT'.  (make sure you are working in the NT Windows directory and NOT the corresponding Windows 95/98 directory!) 

1) Disable the Wave/824 driver.  To do this, run the 'Control Panel' and select 'Devices'.  Select 'Gadget Labs Wave/824' and click the 'Startup…' button.  Select 'Disable' and click the OK button. 

2) Remove the drivers by going to the Start menu, Settings, Control Panel.  In the Control Panel, double click on the Multimedia icon. 

3) In the Multimedia window, click on the Devices tab. 

4) Highlight the device listing ‘Gadget Labs Wave/824’, and hit the remove tab. 

5) When Windows prompts you to restart then do so. 

6) Upon the next Windows startup verify that all of the driver files have been deleted by browsing to the following directories: 

\WINNT\inf' folder (directory)

-  find any files that start with the letters 'OEM' with the extensions "INF" or "PNF"  (examples:  OEM1.INF, OEM1.PNF).  View the files with the Notepad program or text editors and look for text that refers to Gadget Labs Wave/824.  If found, delete this file. 

\WINNT\system32' directory:  delete the files:  wave8.dll, wave824.cpl, wave824.hlp, and wave824.exe. 

\WINNT\system32\drivers' directory:  delete the file: wave8.sys. 

NOTE: if you can't delete one of these files because Windows is locking it, then make sure that you do not see the device listing in the Multimedia Control Panel.  

You can also boot off a DOS disk or a Windows 95/98 boot disk and delete it from DOS.

NOTE: This will only work if your system hard drive has been formatted with the FAT 16 file system.

Removing the Wave/824 NT driver in Windows 2000:

Follow these steps to remove the Wave/824 driver. 

*Disable the Wave/824 driver 

1) Right-click on your 'My Computer' icon, and scroll down to 'Properties'.

2) Click the 'Hardware' tab, and then the 'Device Manager' tab.

3) Open up the device listing 'Sound, video and game controllers' by clicking the '+' sign.

4) Right-click on 'Gadget Labs Wave/8 Plug and Play', and choose 'Uninstall'.

5) Windows should now delete files with the exception of WAVE8.DLL and the INF file that was created for this device. 

*Remove the Wave/824 INF & PNF files 

1) Change to the '\WINNT\inf' folder (directory)

2) Find any files that start with the letters 'OEM' with the extensions "INF" or "PNF"  (examples:  OEM1.INF, OEM1.PNF).  View the files with the Notepad program or text editors and look for text that refers to Gadget Labs Wave/824.  If found, delete this file. 

3) Next time Windows starts after removing the drivers from Device Manage you will then be able to delete the file WAVE8.DLL from the '\WINNT\system32' directory 

NOTE: if you can't delete one of these files because Windows is locking it, you'll need to boot off a DOS disk or a windows 95/98 boot disk and delete it from DOS. Starting up in Safe Mode with Command Prompt should also work.

Windows NT Troubleshooting:

Because Windows NT is not a true Plug and Play OS, there are occasionally problems with installation.  As noted about, you must install adapter cards manually.  This can sometimes cause problems with the installation.  Here are some signs of a corrupted installation:

Error 1301: A device attached to the system is not functioning.

Verify that all of the driver files have been copied over from the driver disk to their specified path after you have reinstalled the drivers and restarted Windows (see above section ‘Driver files and installation paths’ for details). If not all drivers have been copied, then manually copy them to the appropriate directory. 

After all of the drivers are in their specified paths, go to the 'Control Panel' folder and select 'Devices'.  Select 'Gadget Labs Wave/824' and click the ‘Start' button.   

Windows 2000 Troubleshooting and known limitations: 

If Windows Plug and Play does NOT find the Wave/824, then follow these instructions: 

-Right-click on your 'My Computer' icon, and scroll down to 'Properties'. 

-Click on the 'Hardware' tab, and then on the 'Device Manager' tab. 

-Right-click on the device listing 'Sound, video and game controllers' and select 'Scan for hardware changes'. Windows plug and play should find 'PCI Multimedia Audio Device' if the PCI card has been properly installed.  

-If Windows does not detect the Wave PRO card, then shutdown your computer and move the PCI card into a different PCI slot.

ASIO Support

This NT driver includes only the standard Window Multimedia driver (MME) and does not include an ASIO driver for programs like Cubase and Logic. This is due to the fact that both Steinberg and Emagic never officially supported using their software under Windows NT, so we didn’t feel the need to write this. However, now that Cubase 5.0 does work under Windows 2000, we will be implementing ASIO support into our soon to be released WDM driver for Windows 98 SE, Millennium Edition (ME) and Windows 2000. For more information on driver availability please read our software compatibility page. 

Windows Media Player 

The Media Player included with Windows 2000 does not work with the Wave/824 NT driver. Our upcoming native Windows WDM driver should address this issue.  Other media players like QuickTime 4.1 and Winamp have been tested and work fine with this driver.